Shipping Policy
Last updated: January 27th, 2026
TIMELINE
Our goal is to get your high-quality Sailor Mercy products to you as quickly as possible.
We currently ship a minimum of twice per week, often adding a third or fourth shipment during high-volume periods.
If you need an expedited order, please reach out immediately to sailormercy.company@sailormercy.com, and we will do our very best to ship your order the next business day.
Shipping times may vary depending on your location and external factors such as weather or carrier delays.
Occasionally, due to cold temperatures in the Midwest, we may temporarily hold shipments of liquid products in glass bottles to help prevent damage or breakage during transit.
WHERE
We currently ship exclusively within the United States.
HOW
We partner with UPS and USPS to provide the fastest, safest, and most affordable delivery options available. The best shipping service will be selected based on your location and order details.
All verified orders will receive a confirmation email, followed by a second email with tracking information once your order ships.
COST
Shipping costs are calculated at checkout based on your order’s weight, dimensions, and delivery location.
CONTACT US
Please feel free to contact us at sailormercy.company@sailormercy.com at any time with questions or concerns regarding your shipment, tracking, or your order after it has arrived.